HEALTHCARE-ONLY · AI-POWERED · HIPAA-TRAINED
The Only Offshore Staffing Built for US Healthcare. Powered by AI.
$0 until you hire · No setup fees · BAA included




Healthcare is all we do. That's the whole point.

$50M+
Revenue Recaptured for US Practices
60–70%
Cost Reduction vs US Hire
2–4 wks
From Intake to Go-Live
Built for the work that actually drives practice revenue
Billing & Revenue Cycle
End-to-end RCM support that captures every dollar your practice has earned. Our certified coders, billers, and denial managers protect your MIPS performance and accelerate cash flow.
- Claims submission, posting, and AR follow-up.
- ICD-10 / CPT / HCPCS coding by certified coders.
- Denial management and appeal writing that recovers revenue.
Technology & Automation
Modernize your back office without hiring an IT department. Our RPA developers, EHR specialists, and AI workflow engineers automate the repetitive work that drains your team.
- UiPath and Power Automate workflow development
- EHR implementation, configuration, and helpdesk support.
- AI-augmented automation for prior auth, eligibility, and reporting.
Administrative Operations
The admin backbone that keeps your practice compliant, credentialed, and audit-ready. From CAQH to NCQA evidence, we run the operational layer so providers focus on patient care.
- Credentialing, CAQH maintenance, and payer enrollment.
- PCMH and MIPS documentation built for audit success.
- Compliance tracking, policy management, and audit response.
Analytics & Quality Improvement
Turn your EHR and payer data into measurable revenue. Our HEDIS abstractors, QI analysts, and population health specialists close the care gaps that drive Stars and MIPS bonuses.
- HEDIS chart abstraction and care gap closure.
- MIPS measure selection and QPP portal submissions.
- Population health analytics and risk stratification.
Roles built for US healthcare. Not generic VAs
Virtual Medical Assistants
Care coordinators, RPM technicians, scribes, and patient navigators trained on US clinical workflows.
Patient Services Reps
Schedulers, intake technicians, insurance verifiers, and front-desk support staff trained on US payer workflows.
Medical Billers & Coders
Certified coders, denial managers, AR specialists, and prior auth experts who recover lost revenue.
Credentialing & Compliance
CAQH specialists, NCQA evidence builders, audit prep teams, and policy documentation experts.
RPA Developers & EHR Specialists
Workflow automation engineers, EHR implementation specialists, and HIPAA-compliant IT support.
HEDIS Abstractors & QI Analysts
Population health analysts, MIPS submission specialists, and chart abstractors who close care gaps.
Run every value-based care program — without adding US headcount
Chronic Care Management
We handle: Monthly outreach, care plan updates, time documentation, and EHR compliance.
Remote Patient Monitoring
We handle: Device onboarding, adherence calls, alert triage, and transmission verification.
Principal Care Management
We handle: Specialist care plans, monthly outreach, and adherence tracking.
Patient-Centered Medical Home
We handle: Documentation, NCQA evidence compilation, and care coordination support.
Merit-Based Incentive Payment
We handle: Measure selection, QPP portal submission, and performance monitoring.
Healthcare Effectiveness Data
We handle: Chart abstraction, gap closure outreach, and registry reporting.
Why Ceptrum360
Upwork
Vetted healthcare expertise. No freelancer churn or compliance gaps.
See comparison → VSIn-House Hire
60–70% savings. No recruiter fees. Live in 2–4 weeks.
See comparison → VSTraditional BPO
Dedicated team. Not a shared call center. Healthcare trained.
See comparison → VSUS Agencies
Same quality. Fraction of the cost. AI-augmented workflows.
See comparison → VSMedVA & Others
Healthcare-only training. Full back-office, not just VAs.
See comparison →What Clients Say About Us
4.9
(20+ Reviews)
Where Practices Unlock Hidden Revenue
4.7
Ceptrum360 onboarded our CCM program in three weeks. We went from 40 patients to 180 enrolled per month — without adding a single US hire. The ROI was immediate.

Sarah K.
4.9
“Our MIPS score jumped from 68 to 92 in one reporting cycle. Their QI analysts caught documentation gaps our US team had missed for years.”

David R
Our rigorous healthcare hiring process
Resume Screen
Healthcare background and experience verification.
Clinical Test
EHR proficiency and clinical knowledge assessment.
HIPAA Cert
PHI handling protocols and compliance certification.
AI Training
AI tools and workflow automation enablement.
Deploy
Practice-specific onboarding to your EHR and workflows.



